Video – Do you know the market rate for the skills you want to hire?

In the video below, Andrew Daley considers the following questions:

Do you know the market rate for the skills you want to hire?

Is your budget a barrier to hiring the people your business needs?

Perhaps you want to know what your own skills are worth in the current job market?

What’s the best way to get this information?

If you want more information on this subject please contact Andrew via andrew@edburydaley.com

Video – Hiring Challenges Intensify in the European Procurement Tech Market

In the video below, Andrew Daley, Director of Edbury Daley, Europe’s leading specialist recruiter in the digital procurement and supply chain markets give us his insight into the current market conditions for hiring talent in the sector.

He asks:

Why is hiring proving so challenging in the procurement technology and digital supply chain markets at the moment?

Why are there so many open roles across Europe in the tech vendors and the consultancies that implement the solutions?

Why are so many companies in this space hiring?

If you want more information on this subject please contact Andrew via andrew@edburydaley.com

HICX reveals that more than 60% of top firms neglect supplier communications

Leading Supplier Information Management Vendor HICX recently published The Supplier Experience Survey report.

A new survey report reveals 64% of enterprises are disadvantaging themselves during the pandemic by not having strong communication channels in place with suppliers.

With the events of the coronavirus crisis revealing how dependent organisations are on their supply chains, HICX, the leading Supplier Experience Management provider, has published a survey report about supplier-centricity in the pandemic. 

The Supplier Experience Survey is the first of its kind and helps enterprises be more competitive by improving the relationships they have with suppliers. The study provides insights from a hundred of the most senior procurement professionals from global billion-dollar organisations, including more than 30 respondents from enterprises with an annual turnover of more than $10 billion. This bird’s eye view of the broader landscape offers business leaders a benchmark to identify any friction points, and therefore opportunities, within their own procurement functions. 

“In times of scarcity having resilient supply chains is the best way to gain a competitive advantage. To truly achieve this, enterprises must ensure they have the strongest, healthiest relationships possible with all their suppliers,” said chief executive officer, Costas Xyloyiannis.

“With the changing landscape, businesses are starting to position themselves as the preferred client by offering suppliers a best-in-class experience. Apart from being a good thing to do because it benefits a range of other businesses, paying attention to suppliers’ needs can also result in enterprises being prioritised for the best R&D innovations, stock supplies and service,” said Costas. 

Bridging the perception-reality gap

The survey revealed that when it comes to data management and onboarding suppliers, there is a vast difference between what enterprises perceive is working well and the actual experience. While 98% of respondents believe it is effortless for suppliers to submit and update their data, and over three quarters feel they are best-in-class to do business with, some factors that contribute towards supplier satisfaction and success indicate the opposite.

According to the survey, suppliers need to invest a substantial amount of time, which is unpaid and non-value adding, into the customer-relationship. For instance, almost 100% of suppliers need to interact with two or more systems within a single organisation and only 5% have managed to reduce their onboarding period to only two weeks.

“Making these processes more efficient will help suppliers do a better job because they’re able to save on coordination time and reduce errors, which leads to mutual success,” says Costas.

Better communication will unkink the supply chain

64% of respondents cite communication between departments within enterprises and lack of clarity around who to contact for what, as a top three area for improvement.  According to Stephen Day, chief procurement officer at market research house Kantar, this casts the spotlight on a persistent pain point. When asked what their suppliers would view as a bugbear, 67% identified that the time it takes to resolve queries needs to improve. 

The report found that enterprises are not intentionally trying to frustrate communication efforts, however, the traditional technology landscape and set-up presents barriers to defining, routing and handling enquiries better. Investing in technologies to support digital processes, combined with the right skills, is key to changing this.

Supplier satisfaction needs to move up the ranks

While everyone wants to be ‘customer of choice’ and most assume that they are in a good position for that, the priorities of enterprises show they are not necessarily set up to make this happen. 75% ranked operational efficiencies in their top three priorities, however only 5% are interested in actively implementing the necessary supplier facing tools to help streamline activity. 

The tools and processes that can help improve operational efficiencies are frequently overlooked in favour of traditional goals which are often inward-looking, and operations driven. Costas’ view is that a simple shift towards focusing on activities that add value for suppliers can transform entire organisations from the inside out. 

Prioritising supplier-centricity to move forward 

As procurement leaders navigate the evolving business landscape, organisations should make it a strategic focus to prioritise having the strongest possible relationships with suppliers, for mutual success and the best outcomes. 

Because of the need to positions themselves as the customer of choice during periods of low supply caused by the pandemic, many organisations have already started to adopt a more supplier-centric approach to procurement. However, short term internal pressures to prioritise cost saving programmes, could pose a risk to procurement functions returning to a pre-pandemic state. 

Those organisations that recognise the opportunity in harnessing and accelerating the progress they have already made when it comes to supplier relationships, will find themselves leaps and bounds ahead of the competition.

To read the full Supplier Experience Survey report, visit hicx.com. And follow the conversation about Supplier Experience Management on LinkedIn.

Why has hiring become harder in the digital procurement and supply chain markets in 2021?

Get the latest on the 2021 Digital Procurement & Supply Chain Hiring Trends 

The early months of 2021 have seen some remarkable recruitment activity and hiring trends, particularly in the procurement and supply chain technology markets.

Demand for staff from both established S2P platform providers and the plethora of fast-growing best of breed vendors is higher than anyone might have anticipated as recently as six months ago, yet many are having difficulty hiring the talent they need.  Why is this?

In their recently published, two-page summary report, specialist recruiter Edbury Daley examines the recent hiring trends, offers brief case studies from organisations in the sector and explains why we are seeing so many open vacancies in the market at present. In particular, we address the following questions:

  • What are companies experiencing in the hiring market at present?
  • Why are job advert responses less relevant than previously? 
  • Which types of roles are Talent Attraction teams struggling to hire for?
  • Why are some people reluctant to move jobs?
  • How do you overcome these barriers to making key hires?

For a free copy of Edbury Daley’s 2021 Digital Procurement & Supply Chain Hiring Trends report please click here to send a brief email requesting the report.  No further registration is required.

The Hiring Landscape Q1 2021 – Recent Activity and Trends

As we embark on the recovery from the biggest global crisis in most of our lifetimes, current recruitment activity, often seen as a key barometer of economic health and confidence, suggests that there is evidence that the Procurement and Supply Chain world is in a stronger position than many other sectors.

The associated technology and consulting markets are in rude health by comparison to much of the wider economic landscape and there is genuine optimism that things will continue to improve. This is because the profession is at the heart of how companies will solve the challenges created by the events of 2020.

Despite a large proportion of Europe being in various forms of national or regional lockdowns, the early signs in 2021 are that the job market for the sector is remarkably busy already. A significant number of software vendors and consultancies are actively in the market for staff. In the case of the vendors, the main demand is for revenue generation roles such as sales, presales and customer success, whilst the demand in the consultancy market is driven by a thirst for people with transformation experience usually including the implementation and adoption of digital procurement tools.

In their report into the UK jobs markets published in early January KPMG and The REC reported that: “UK recruitment consultancies recorded a renewed rise in permanent placements at the end of 2020, thereby ending a two-month sequence of decline. That said, the rate of growth was only marginal. The upturn was generally attributed to increased business activity and an improvement in market confidence, partly due to recent vaccine news, which led clients to press on with previously delayed recruitment plans. However, there were also widespread reports that the COVID-19 pandemic, renewed lockdown measures and uncertainty over Brexit had dampened growth of permanent hires.”

The activity in the market in January suggests both an improvement in demand in early 2021 and that procurement and associated technology markets are amongst the most robust professional job markets. Using the KPMG vacancies index to assess sector by sector activity, two of the three fastest growing permanent job markets are technology and financial, which supports our theory to a degree without giving specific data on the particular niche sectors that we are focusing on here.

So how did we get to a stage where the market is so busy, so quickly bearing in mind that hiring markets largely ground to halt for large parts of the second and third quarters of 2020?

Knowing how many tech vendors faired last year against their revenue targets and also how their sales varied over the course of the year, we believe there is evidence to support the theory that the Covid pandemic has, and will continue to be, a catalyst for increased digital transformation of procurement and supply chain in a number of industries. We look into more evidence to support this theory later in this report.

Before that, let’s reflect on a brief summary of the market conditions in 2020 that illustrate just how much things have changed:

Q1 – The first quarter of the year was actually quite a flat hiring market in the procurement tech sector. 2019 had seen many organisations significantly increase headcount whilst enjoying strong market conditions but with Brexit uncertainty still in the air, there was a degree of caution around hiring with companies generally focusing on getting the best from existing resources.

Q2 – The implications of the Covid pandemic hit Europe and the lockdowns began. Companies are in survival mode and professional job markets cease to operate as priorities are elsewhere. As we head into May and June we start to see spikes of activity as companies focus on business critical hires that can’t wait any longer, but the overall market is still incredibly quiet.

Q3 – Spikey activity continues but professional recruiters are largely struggling for work, whilst internal recruiters become fearful of job security. Most moves are being done through existing personal networks, for example, ex-colleagues as these feel safer for both parties and don’t incur any recruitment costs. There are some exceptions as the strongest software companies seek to hoover up talent in a less competitive market. Some companies start to adapt to hiring over Teams/ Zoom. The core Procurement professional job market is one of the better professional markets but the solutions providers largely remain quiet with a few notable exceptions.

Q4 – The job market gradually starts to improve despite redundancies taking hold in certain sectors, particularly for companies who were either struggling prior to Covid, made bad decisions in the pandemic or their market died, often for reasons beyond their control. However despite all that overall activity steadily improves with confidence returning, possibly due to vaccine hopes. For many businesses, there was also a realisation that things had to change and the answer for many lies in increased or better use of technology. That is why December was the busiest month of the year and the signs in Q1 of 2021 are that we have a remarkably busy hiring market.

So are companies feeling bullish about their prospects in 2021 because of the nature of what digital transformation in procurement and supply chain can deliver for organisations? It would appear so and would correspond nicely to the theory that more is expected from procurement and supply chain functions in challenging times.

This article is an excerpt from our Procurement & Spend Management Insider Report for Spring 2021.

If you would like to discuss any of the points raised, please email andrew@edburydaley.com.

The inside track on the big moves, hiring and technology trends, the rise of supply chain risk and sustainability and much more

Specialist Procurement Technology Recruitment company Edbury Daley has just published the latest edition of The Procurement & Spend Management Insider.

In this edition of the widely respected report, in addition to industry insights on merger and acquisition activity and key leaders moving companies and their thoughts and views, they also look at the changing demands faced by procurement solutions providers. With Covid still presenting a challenge, they review major events and how the Procurement Technology software and consulting sector has responded in the past six months. To this end, they have valuable contributions from Ivalua, Rosslyn Analytics, SAP Ariba & Fieldglass, Olivehorse, Barclaycard and C2FO to name a few.

The authors and their contributors explore the dominant trends including supply chain risk, visibility, and resilience alongside the growing importance of Environmental Social Governance (ESG), the value of data and the marriage of technology with people.

Andrew Daley, one of the authors and a founding Director of Edbury Daley told us “We’ve been writing the P&SM Insider Report for several years now and I must say I am really proud of this particular edition.  If you are interested in what’s going on in the digital procurement market, whether it be high profile moves, hiring trends, supply & demand of key skills then our report covers it all.  However, what I am really pleased about this time is the input from a series of respected voices across the European procurement tech sector. The likes of Deloitte do a great job of surveying the international CPO community, whilst our friends at Spend Matters offer wonderful analysis of the solutions available to  Procurement & Supply Chain leaders, but this edition of our report surveys leaders from eight important vendors in the market offering a unique perspective of the trends in the procurement tech market.  So my heartfelt thanks go to all the valuable contributions from respected leaders at SAP Ariba, Ivalua, HICX, Barclaycard B2B, Rosslyn Data Technologies, C2FO, Claritum, and Circulor.”

“Furthermore, it’s great to be able to report that our market is alive and well, hiring activity is up, vendors and consultants are feeling positive about 2021 and that is something to celebrate after what we have all been through in recent months, so please enjoy reading more positive news and feel free to have your say on social media.”

Why are procurement and supply chain job markets more robust than other professions?

There is a theory that the procurement, supply chain and associated spend management technology sectors are more robust than many other professional job markets during difficult economic periods.  It appears to have been supported by some evidence that the market conditions are noticeably improving in recent weeks.

For the procurement and supply chain profession, the thinking behind the theory is that these functions move up the corporate agenda in challenging economic circumstances because there is pressure for cost savings, and concerns about managing risk across the supplier base.  

It, therefore, follows that these professions are more secure when companies are looking at reducing headcount if job losses are on their agenda.  Furthermore, an increase in workload for these departments often leads to additional staff, whether they be full time or contractors, because a business case can be made that the hire is vital even when headcount is a sensitive issue.

What does this mean for the companies that provide tech solutions and others services to the procurement and supply chain profession?

Well, we observed much more recruitment activity in the final quarter of 2020 than had been the case earlier in the year, and anecdotally this compared favourably with recruitment conditions in other professional sectors in the UK.  Furthermore, we have already seen a positive momentum to activity early in 2021 with increased headcount in several vendors for revenue-generating roles, mainly for sales and presales roles so far.

With recruitment activity often seen as a key barometer of economic health, what does this tell us?  Knowing how many tech vendors faired last year against their revenue targets and also how their sales varied over the course of the year, we believe there is evidence to support the theory that the Covid pandemic has, and will continue to be a catalyst for increased digital transformation of procurement and supply chain in a number of industries.

This is further supported by significant hiring activity from the leading transformation consultancies who partner with the tech vendors on implementation and adoption of solutions like Coupa, SAP Ariba and Ivalua.

So are companies feeling bullish about their prospects in 2021 because of the nature of what digital transformation in procurement and supply chain can deliver for organisations?  It would appear so and would tie in nicely to the aforementioned theory that more is expected from procurement and supply chain functions in challenging times.

We will examine the details behind these trends in our forthcoming edition of The Procurement and Spend Management Insider report which is due for publication at the end of January 2021.  For those of you who missed the previous edition, it is available here. If you download it you will automatically register to receive the new edition.  

Besides the usual summary of news from the sector, the report particularly focused on what various procurement tech vendors were doing for their customers when the Pandemic first hit.

The forthcoming Insider will also feature some fascinating insight into what the procurement and supply chain communities have been demanding from their tech suppliers in the second half of 2020, how that has impacted on the market, and what that means for the spend management sector in 2021.

Based on our research so far, the hot topics include a real emphasis on better use of spend analytics along with managing major issues in the supply chain including risk, security, sustainability and traceability.

Furthermore, in order to help both hiring managers and professionals working in our specialist sectors, we are also researching what has changed in the job market, specifically how have people’s attitudes to career moves changed given factors like economic uncertainty, different work demands, increased home working and a reduction in business travel.

Thank you

Andrew Daley

Director 

Edbury Daley

Growing momentum for The Sustainable Procurement Pledge

The Sustainable Procurement Pledge has recently celebrated its first birthday. It is nearing 3500 followers on LinkedIn and enjoys a growing number of Ambassadors who have pledged their commitment to the cause.  Here’s a little information from the website:

Our Purpose

We are Procurement. ​Sustainability in supply chains is our responsibility.

We will build a sustainable future for people and our planet.

Our Vision

All supply chains across the world ​have embedded sustainable procurement practices by 2030.

Based on my own experience and the reaction across my network to me joining the cause, it really seems to be growing in momentum and it’s great to see so many procurement professionals from high profile, influential organizations involved, particularly companies in the pharmaceuticals industry (e.g. Bayer, Roche) and the consumer world (Unilever, Mars, P&G, Henkel etc). 

I have joined the pledge myself and am proud to have updated my LinkedIn profile with the Ambassador role as a current job. I mention that because I think it’s a very clever way to build awareness of the campaign on LinkedIn (which is full of so much noise these days) and one of the many things that the founders deserve great credit for.

All of our team will join and help to raise awareness as our initial contribution in the short term. In the future we would like to find a more influential way to contribute to the initiative as explained in this very interesting article from Spend Matters – https://spendmatters.com/2020/11/17/the-sustainable-procurement-pledge-qa-businesses-can-make-a-massive-difference/

One thing we at Edbury Daley are particularly excited about is the possibility of helping companies who are actively developing their capability in this area hire people with a passion for the cause and/or great experience of procurement sustainability projects. 

We’ll also learn from these people so that we can put sustainability at the heart of our sourcing decisions next time we have to go to market for new suppliers. 

We are also interested in the technology angle that can help facilitate greater achievements in the whole CSR space. We supported the “Procurement with Purpose” initiative when working with SAP Ariba when they put it at the heart of their message back in 2018, and have several other tech clients who are working on solutions that help drive the CSR agenda, protect organisations from risk in their supply chain and promote suppliers who embrace the sort of values that are common in this world.

On that subject, we are in the process of partnering with Australian Spend Analytics firm Robobai who themselves have demonstrated their commitment to this area. In a recent article for Australian website Financial Review, Robabai Founder Julian Harris explained what they can offer:

While there are other AI-driven procurement platforms claiming to save enterprises money, Harris said Robobai was different because it added the introduction of laws and the ability to check for diversity and ethics in supply chains. which name-and-shames corporates.

By pulling in third party databases to its “data lake”, Robobai could for instance suggest suppliers to accord with a corporate’s wish to spend more on female-owned or Indigenous-owned suppliers. 

Robobai also claims to help businesses avoid the ignominy of having slavery embedded in their supply chains. 

“For instance if your business is buying batteries, they’re likely to have cobalt in them, and 60 per cent of the world’s cobalt comes from mines using child labour in the Congo,” Mr Harris said. 

Robobai can also collate country-of-origin data to help businesses avoid or manage COVID-19 hotspots in their supply chains, Mr Harris said. AirTree partner John Henderson, who has joined Robobai’s board as part of the investment, saw global potential for its platform. “Supply chain risk is a critical, board-level topic in large organisations. Procurement officers are struggling to manage thousands of supplier contracts, are often double-spending, and are rarely able to trace key risks like modern slavery,” he said. 

“Robobai… changes the way organisations buy from suppliers.” 

If you would like to join the Sustainable Procurement Pledge or arrange an introduction to Robabai please contact Andrew Daley on LinkedIn or via andrew@edburydaley.com

Andrew Daley

Director – Procurement Technology & Spend Management 

www.edburydaley.com – Putting Procurement Technology Talent Within Your Reach

And now a Proud Ambassador of The Sustainable Procurement Pledge

Tel: +44 7711 715258